Emergency Management

Emergency Management reports to the Board of Selectmen as well as the Massachusetts Emergency Management Agency (MEMA) and the Federal Emergency Management Agency (FEMA). Emergency Management plans for potential emergency events that might occur in Dover such as major storms. When citizens contact Emergency Management, they provide information regarding status of an emergency as it relates to the Town of Dover; i.e.: lost power, hazardous conditions and unsafe conditions regarding utilities. They will open and maintain emergency shelters for citizens, town workers and emergency crews during storms or other disasters if the need arises and provide food for those in need. Emergency Management also provides back-up communications capabilities for various town departments in the event of an emergency situation in town.

Contacting Emergency Management

Office Hours: None Scheduled
Office Location: None

Telephone: (508) 785-1130 (This number rings in the the police station.)

To report lost power: please call NSTAR 1-800-592-2000. The Emergency Management Department wants to know of outages so please call us after calling NSTAR. Please do not call the Police for lost power.

Verizon Service Issues: Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/support to report any service-related issue.

Fax: (508) 785-2341

Mailing Address:
Emergency Management
P.O. Box 250
Dover, MA 02030-0250

Position Member Email
Director Chief of Police pamcgowan@dovermapd.com
Deputy Director Margaret Crowley
Deputy Director Open

Dover Town Code Description of Responsibilities

Dover Town Code

There shall be an Emergency Management Team which shall consist of a Director appointed by the Selectmen for a two-year term and one or more Deputy Directors appointed by the Selectmen for two-year terms. The Team’s duties and authority shall include, but shall not be limited to, those specified in the Massachusetts Civil Defense Act, Mass. Stat. 1950, ch. 639, ยงยงย 11-18, 20, as amended.


Please check the meeting calendar for upcoming meetings. Minutes from previous meetings are available.

Frequently Asked Questions

What is the Dover Emergency Management Agency (DEMA)?
Dover Emergency Management is a sub section of the Massachusetts Emergency Management Agency, which handles the needs of the town in times of emergency.

Who does the Emergency Management Department report to?
The Director of Dover Emergency Management Agency reports to the Selectmen and Area 2 of Massachusetts Emergency Management Agency.

As a citizen, how do I call DEMA?
The phone number to call is (508) 785-1130.

When should I call DEMA?
Any time a town wide emergency exists and you do not need the immediate assistance of the police, fire department or ambulance.

Where is the DEMA office located?
In times of emergency, the office is open and operating via the phone and is staffed at the Town Hall when a shelter is possibly needed.